FAQs / Frequently Asked Questions

How far in advance do I need to book my appointment?
We recommend scheduling at the beginning of the week for a weekday appointment, or 2 weeks in advance for a Saturday or if you want a specific date or time. We encourage rebooking before leaving the salon.

Do I need an appointment?
We recommend you book an appointment in advance, however walk ins are welcome if time is available.

What if I’m running late?
If you find yourself running late or cannot make the appointment, please call us to let us know, we will do our best to accommodate you. However if you are 15 min late we may not be able to attend you. Frequent lateness is not appreciated, please!

Do I need to wash my hair before?
Most of our services include washing and conditioning and we like to see your hair in its natural state, so it is not necessary you wash it before your cut or color. however we recommend if you are coming for an up-do that you arrive with your hair clean and dry for easier styling.

How often do I need to cut my hair? 
We recommend 4-6 weeks for short hair and 6-10 weeks for long hair.

How long does my color last?
Color touch ups for roots every 4-6 weeks and hi-lights 6-10 weeks.

Can I come for a consultation?
We offer complimentary consultation to all our clients, we advise you call to let us know when you are coming so we can make sure there is a stylist available to talk to you and advise on most suitable style.

Are the stylists qualified?
Kate Miasik, the owner has trained with Vidal Sassoon London and is also certified as Wella Master Color Expert. All our salon staff are trained by Kate. Read more about Kate Miasik, hair stylist.

What are fees for hair services?
Click here for price list for all hair services and beauty treatments.

What are the opening times?
Monday – Sat. 10am – 7 pm
Lunes-Sabado 10am – 7pm

Where is your hair salon located?
Calle 27 #75 x 12 y 14, Colonia Mexico, Merida 97125, Yucatan, Mexico

What other beauty services do you offer?
Click here for the full list of beauty services.


Book your hair appointment now

To book your hair appointment just call us on 999 9262777 / cell & WhatsApp 9992 014141 or email us

FAQs / Frequently Asked Questions
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